Facility operation managers plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate. Facility operation managers are employed by a wide range of establishments, such as airports, harbours, canals, shopping centres, convention centres, warehouses and recreational facilities. Maintenance managers plan, organize, direct, control and evaluate the maintenance department within commercial, industrial, institutional, recreational and other facilities. Maintenance managers are employed by a wide range of establishments, such as office buildings, shopping centers, airports, harbors, warehouses, grain terminals, universities, schools and sports facilities, and by the maintenance and mechanical engineering departments of manufacturing and other industrial establishments.

Example titles

• Airport manager
• Arena manager
• Campus maintenance manager
• Facilities maintenance head
• Facility operations manager
• Harbour master
• Maintenance and service superintendent
• Maintenance manager
• Maintenance support services chief
• Mechanical services superintendent
• Plant maintenance superintendent
• Recreation facility manager
• Shopping center manager
• Warehouse manager

Main duties

This group performs some or all of the following duties:

• Facility operation managers
• Plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate
• Oversee the leasing of space in the facility and the included real estate and the development of marketing strategies
• Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
• Plan, organize, direct, control and evaluate construction projects to modify commercial, transportation and recreational facilities and real estate
• Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems
• Plan and manage the facility's operations budget
• Prepare or oversee the preparation of reports and statistics related to areas of responsibility
• Hire and oversee training and supervision of staff.
• Maintenance managers
• Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems
• Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
• Co-ordinate cleaning, snow removal and landscaping operations
• Administer contracts for the provision of supplies and services
• Plan and manage a facility's maintenance budget
• Hire and oversee training and supervision of staff.

Employment requirements

• Facility operation managers require completion of a college or university program in business administration or in a discipline related to facility operation and maintenance or an equivalent combination of technical training and experience in administration or maintenance.
• Maintenance managers require completion of a college or university program in electrical or mechanical engineering or in another discipline related to building maintenance or an equivalent combination of technical training and experience in building maintenance.
• Several years of supervisory experience in facility operations or maintenance are usually required.

Exclusions

• Administrative services managers (011)
• Building superintendents (in 6733 Janitors, caretakers and building superintendents)
• Contractors and supervisors, mechanic trades (7301)
• Production operations managers (in 0911 Manufacturing managers)
• Property administrators (1224)
• Transportation operations and freight traffic managers (in 0731 Managers in transportation)

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